Terms of Service

1. Agreement

By using this website or engaging Noventra Infotech for services, you agree to these terms. Where a signed proposal, statement of work or master services agreement exists, that document takes precedence over anything here that conflicts with it.

2. Services

We provide software design, development, customisation, marketing and maintenance services. The precise scope, deliverables, schedule and price of any engagement are set out in a written proposal that both parties accept before work begins.

3. Quotes and scope changes

• Fixed-price quotes are valid for 30 days from issue and apply to the scope described in the proposal.
• Work outside that scope is quoted separately in writing and only begins once you approve it.
• Estimates given informally, including on calls, are indicative until confirmed in a written proposal.

4. Payment

• Unless the proposal states otherwise, an advance is payable before work starts and the balance according to the milestone schedule.
• Invoices are payable within 14 days of issue.
• We may pause work on materially overdue accounts after written notice.
• Quoted amounts exclude applicable taxes and third-party costs such as developer account fees, hosting and advertising spend.

5. Your responsibilities

• Provide content, access, credentials and feedback within agreed timeframes.
• Hold the necessary rights to any material you supply to us.
• Maintain your own developer, hosting and payment accounts, and the billing on them.
• Nominate a single decision-maker for approvals.

6. Intellectual property

On full payment, ownership of the custom work produced for you transfers to you, including source code and design files. We retain ownership of our pre-existing tools, libraries and frameworks, and grant you a perpetual, non-exclusive licence to use them within the delivered work.

Licensed ready-made products remain our property and are provided under the licence terms set out in the applicable agreement.

7. Third-party platforms

We do not control app stores, ad networks, payment processors or hosting providers. We prepare submissions carefully and respond to review correspondence, but we cannot guarantee approval, ranking, ad revenue or uninterrupted availability of third-party services.

8. Warranty and support

We warrant that delivered work will materially conform to the agreed specification and will correct defects reported within 30 days of delivery at no charge. This warranty does not cover changes made by others, third-party platform changes, or use outside the intended scope.

9. Confidentiality

Each party will keep the other's confidential information in confidence and use it only to perform the engagement. This obligation survives termination.

10. Limitation of liability

To the maximum extent permitted by law, our total liability arising from an engagement is limited to the fees paid to us for that engagement. Neither party is liable for indirect or consequential loss, including lost profits, revenue or data.

11. Termination

Either party may terminate an engagement with 30 days' written notice. On termination you pay for work completed and accepted to that date, and we hand over deliverables produced up to that point.

12. Governing law

These terms are governed by the laws of India, and the courts of Surat, Gujarat have exclusive jurisdiction, unless a signed agreement specifies otherwise.

13. Contact

Questions about these terms: contact@noventrainfotech.in.