Privacy Policy

1. Who we are

Noventra Infotech ("we", "us") is a software development company based at F-503 Silver Green, Mota Varchha, Surat, Gujarat 394105, India. For any privacy question, contact us at contact@noventrainfotech.in.

2. Information we collect

We collect only what we need to respond to you and deliver our services:

• Contact details you submit through our forms — name, email address, phone number and company name.
• Project information you choose to share in an enquiry, brief or proposal discussion.
• Technical data your browser sends automatically, such as IP address, device type, browser and referring page.
• Analytics data about how pages on this site are used, collected in aggregate.

3. How we use it

We do not sell personal information, and we do not add enquiry contacts to a marketing list without explicit consent.

• To reply to your enquiry and prepare a proposal or estimate.
• To deliver, support and invoice for services you engage us for.
• To maintain the security and performance of this website.
• To meet legal, accounting and tax obligations.

4. Legal basis

Where the UK or EU GDPR applies, we rely on legitimate interests for responding to enquiries and operating this site, contractual necessity for delivering agreed services, consent where you have given it, and legal obligation for record-keeping.

5. Sharing

We share personal information only with service providers who help us operate — hosting, email delivery, analytics and accounting — and only to the extent needed. Each is bound by confidentiality obligations. We may also disclose information where required by law.

6. International transfers

We operate from India and work with clients worldwide. Where personal information is transferred outside your country, we use providers offering appropriate safeguards, including standard contractual clauses where applicable.

7. Retention

Enquiry records are kept for up to 24 months unless you ask us to delete them sooner. Project and financial records are kept for as long as required by applicable accounting and tax law.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or port your personal information, and to object to certain processing. To exercise any of these, email us and we will respond within 30 days.

9. Cookies

This site uses only the cookies required to function and, where enabled, privacy-respecting analytics. You can block or delete cookies in your browser settings; the site will continue to work.

10. Security

We use encryption in transit, access controls and least-privilege practices to protect personal information. No system is perfectly secure, and we will notify you and the relevant authority of any breach affecting your data where the law requires it.

11. Children

This website and our services are not directed at children under 16, and we do not knowingly collect their personal information.

12. Changes

We may update this policy from time to time. The revision date at the top of this page always reflects the current version.